Individual Plans

No. Internxt, along with any other third-party, cannot access your files, photos, or data.

Internxt services feature zero-knowledge encryption, meaning that only you can truly access your private data. Additionally, Internxt's architecture fragments your files before encrypting them, so a server never holds a whole file, just an encrypted shard of it instead, which only you can decrypt.

No. As such, Internxt does not (and cannot) store your password.

Your Internxt password is unique to you and used to encrypt and decrypt your Internxt data. But if you want to change your password, you can do so from our app.

Yes. You can configure two-factor Authentication for your account through the Internxt web app.

You can also use Authy or any other 2FA tools to generate a personal 2FA code with Internxt.

To create a free Internxt account, simply click the best plan above and follow the instructions.

Or head to our homepage and click on “Get started”. There, you will instantly get 1GB of free storage for life with a free Internxt membership. You can use your free membership across all our services. To sign up, simply enter a name and email address. No identity nor email verification is required to start using Internxt's services.

Internxt currently accepts debit and credit cards (Mastercard, VISA, American Express, etc). You can also pay via PayPal, iDEAL, Sofort and Bancontact.

Under request, we also accept, Cryptocurrency and SEPA Debit. If you have doubts about payment methods, simply email us at [email protected].

Internxt offers a standard 30-day money-back guarantee across all its paid subscriptions, which starts counting as soon as you subscribe.

And if you're ever unsatisfied with our service, reach out to us at [email protected] and request a refund. We will honor your request, no questions asked!

Canceling your subscription is very straightforward and can be done easily through the Internxt app, by going into settings and deleting your account. This will terminate your subscription and your account.

If you would like to cancel a paid plan and remain with our free service, you can email us at [email protected] and we’ll process the subscription cancellation so that you can keep your account live on our free plan.

Can't find what you're looking for? You can contact our Customer Success team via live chat or by sending an email to [email protected].

We offer lifetime plans which you can purchase from our website. These grant you lifetime access to our plans, with up to 10TB of storage for a unique, one-time payment.

Yes, you can add up as much storage as you want to your Internxt lifetime membership. Internxt lifetime plans are stackable. Simply purchase them with the same email address and contact us at [email protected] so that we can stack them together for you on the same account.